Terms of Service

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website and consulting services.

Soffer Reserve provides restaurant and hospitality consulting services including:

• Operations optimization and consulting
• Menu engineering and analysis
• Staff training and standard operating procedures
• New opening support and turnarounds
• Mystery dining and operational audits
• Digital resources and templates

You may use our website for legitimate business purposes related to restaurant and hospitality operations. You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Distribute malware or harmful content
• Scrape or extract content without permission
• Interfere with website functionality or performance

All content on this website, including text, graphics, logos, templates, and methodologies, is the property of Soffer Reserve and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written consent.

Our consulting services are provided under separate agreements that will specify:

• Scope of work and deliverables
• Payment terms and schedules
• Confidentiality obligations
• Performance metrics and success criteria
• Termination conditions

These Terms of Service supplement but do not replace individual consulting agreements.

Payment terms for consulting services will be specified in individual agreements. Generally:

• Payments are due according to agreed schedules
• Late payments may incur additional fees
• Refund policies vary by service type and will be detailed in contracts
• Disputed charges should be addressed within 30 days

While we strive to provide excellent consulting services:

• Results may vary based on implementation and market conditions
• We make no guarantees about specific financial outcomes
• Our liability is limited to the amount paid for services
• We are not responsible for business decisions made by clients
• Force majeure events may affect service delivery

We respect your privacy and maintain confidentiality of client information. Please review our Privacy Policy for details on data collection and use. We may use aggregated, anonymized data for case studies and marketing purposes.

Either party may terminate consulting agreements according to the terms specified in individual contracts. We reserve the right to terminate website access for violations of these terms.

These terms are governed by the laws of Pennsylvania. Any disputes will be resolved in the courts of Pennsylvania or through mutually agreed arbitration.

We may update these Terms of Service periodically. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of revised terms.